For the Information Technology Service Desk Internship at BerryDunn, you will have the opportunity to assist employees in various IT Department areas. You will receive close supervision, coaching, and guidance from your supervisor, Manager, or the Project Manager in charge of your projects.   During your internship, you will receive comprehensive training in both technical and soft skills, teamwork, and the firm’s systems, operations, and relationships. We expect you to be flexible, seek advice, and show a strong desire to learn. Your training will include working with ITSM systems, hardware, software, ITIL & Project Management processes and various technologies and software including Microsoft 365.

At BerryDunn, you may have opportunities to work with clients in the industries of Health Care, Not-for-Profit, Financial Services, Manufacturing, Construction, Higher Education, and many others. Your work will be closely supervised through coaching and training, and you can expect to receive hands-on guidance from the supervisor, consultant, or principal in charge of the engagement. You will receive extensive internal and external training on technical and soft skills, teamwork, and the firm’s systems, operations, and relationships. The firm expects you to demonstrate flexibility, have a willingness to seek out advice, and exhibit an ambition for learning. We anticipate that after a year you will be able to perform increasingly complex functions with little or no direct supervision.   After gaining appropriate experience, you should see increased client contact, more complex technical challenges, beginning supervisory responsibilities, and a movement towards specialization. While demonstrated technical competence is necessary, you should also demonstrate human relations skills in dealing with supervised staff, supervisors, firm members, client personnel, and the public. We encourage involvement in civic and professional activities.   We strongly recommend working on certifications or other relevant technical designations, and we provide financial support for CPA exam materials.   The start date for this position is July 2024.   Please provide the following in your application: - Resume - Cover letter - Unofficial transcript